Samsung owners in Sandston usually want two things from a repair company: experience with the brand and quick access to parts. The Sandston list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Sandston
Our data shows 40 appliance repair companies inside a 30-mile radius of Sandston. 1 list an address in Sandston, and the rest are spread across Richmond (24), Mechanicsville (5), and Ashland (2). The farthest listed company is about 17 miles out. None of the repair companies near Sandston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Hobart Service is the nearest, roughly 1.7 miles from Sandston. Across 28 rated companies, the average public rating is 4.0 stars.
Companies are shown by relevance and distance from Sandston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 50 |
|---|---|
| Open on Saturdays (per listing) | 25 |
| Listed as refrigerator repair | 9 |
| Name refrigeration work in their listing | 10 |
| Three nearest companies, miles away | 1.7, 6.2, 6.3 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
The leading options for Sandston are Mr. Appliance of Richmond (13.3 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (9.3 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Sears Appliance Repair (13.7 miles away, based in Glen Allen, 4.4 stars from 194 reviews, lists Saturday hours); 1-2-3 Equipment Solutions (14.3 miles away, based in Ashland, 4.2 stars from 64 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells top-freezer refrigerator, French door refrigerator (bottom freezer), convertible upright freezer, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
How an Ice Maker Service Call Usually Goes in Sandston
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Sandston and freezer repair in Sandston.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Sandston
Most ice maker calls in Sandston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Sandston
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Sandston, VA
What causes heavy frost buildup?
How do I reset my ice maker?
Why is my ice maker making tiny cubes?
More Freezer and Ice Maker Repair in Sandston, VA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Sandston technician bring the right parts.