Samsung owners in Montrose usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Montrose, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Montrose
Our data shows 40 appliance repair companies inside a 30-mile radius of Montrose. Other nearby bases include Richmond (24), Mechanicsville (5), and Glen Allen (2). Distances run up to about 15 miles. None of the repair companies near Montrose name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Hobart Service is the nearest, roughly 2.5 miles from Montrose. Rated companies nearby average 4.0 stars across 30 businesses.
Companies are shown by relevance and distance from Montrose. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 9 |
|---|---|
| Open on Saturdays (per listing) | 25 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Name refrigeration work in their listing | 10 |
| Three nearest companies, miles away | 2.5, 3.5, 3.9 |
| Appliance repair companies in range (30 mi) | 51 |
The leading options for Montrose are Mr. Appliance of Richmond (10.5 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (6.1 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Appliance Doctor Inc (14.6 miles away, based in Glen Allen, 4.8 stars from 119 reviews); Sears Appliance Repair (11.6 miles away, based in Glen Allen, 4.4 stars from 194 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, French door refrigerator (bottom freezer), top-freezer refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
How a Freezer Service Call Usually Goes in Montrose
Compare with technicians who work on every brand: ice maker repair in Montrose and freezer repair in Montrose.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Around Montrose
Most ice maker calls in Montrose come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Montrose Repair Technician
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Montrose, VA
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Which Montrose technicians work on Samsung?
What causes heavy frost buildup?
Other Refrigeration Repair in Montrose
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Montrose technician bring the right parts.