A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Galax list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Galax VA
Within 60 miles of Galax there are 40 appliance repair companies in our data. 1 of them are based in Galax itself, and other nearby bases include Winston-Salem (9), Princeton (3), and Christiansburg (2). The farthest listed company is about 60 miles out. Nearest on the list: Burris Refrigeration & Appliances, around 2.0 miles out. None of the repair companies near Galax name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 36 rated companies in range average 4.1 stars. Galax is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 9 |
|---|---|
| Distance to the three closest (mi) | 2.0, 16.7, 20.4 |
| Listing Saturday hours | 19 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Repair companies inside 60 miles | 41 |
| Listed as refrigerator repair | 5 |
Closest matches for Galax: Residential Appliance Services (16.7 miles away, based in Mt Airy, 3.9 stars from 36 reviews); Sears Appliance Repair (53.0 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Burris Refrigeration & Appliances (2.0 miles away, 3.4 stars from 5 reviews); Convenient Appliance Service (51.9 miles away, based in Winston-Salem, 4.9 stars from 2,279 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells top-freezer refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and side-by-side refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
How an Ice Maker Service Call Usually Goes in Galax
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Galax and freezer repair in Galax.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Around Galax
Most ice maker calls in Galax come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Galax Repair Technician
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Galax, VA
Is my Samsung ice maker worth repairing?
What should I do about a Samsung error code?
Can the same technician fix my Samsung chest or upright freezer?
Is this Samsung customer service?
Other Refrigeration Repair in Galax
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.