Samsung owners in Prosper usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Prosper
40 repair companies serve Prosper from within 30 miles. 2 list an address in Prosper, and the rest are spread across McKinney (15), Frisco (14), and Little Elm (4). The farthest listed company is about 12 miles out. Nearest on the list: Fleming Appliance Repair, around 2.2 miles out. None of the repair companies near Prosper name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.8 stars across 33 businesses.
Companies are shown by relevance and distance from Prosper. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 60 |
|---|---|
| Open on Saturdays (per listing) | 48 |
| Rated 4.5 stars or higher (10+ reviews) | 31 |
| Distance to the three closest (mi) | 2.2, 4.2, 4.4 |
| Listed as refrigerator repair | 19 |
| Name refrigeration work in their listing | 21 |
At the top of the Prosper list: Superior Appliances Repair of Frisco (6.2 miles away, based in Frisco, 5.0 stars from 60 reviews, lists Saturday hours); Smartway Appliance Repair (9.1 miles away, based in McKinney, 4.9 stars from 1,145 reviews, lists Saturday hours); Smartway Air Conditioning & Appliance Repair (11.3 miles away, based in McKinney, 5.0 stars from 72 reviews, lists Saturday hours); Sensor Appliance Repair (11.7 miles away, based in Plano, 5.0 stars from 324 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, bottom-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Clicking, buzzing or a loud fan
- Door or lid does not seal or pops back open
What Gets Fixed on a Prosper Freezer Call
More local options for any brand: ice maker repair in Prosper and freezer repair in Prosper.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
What Prosper Owners Should Know
Most ice maker calls in Prosper come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Questions to Ask a Prosper Repair Technician
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Prosper, TX
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
Related Repair Pages for Prosper
Samsung Ice Maker & Freezer Repair Near Prosper
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Prosper technician whether to look at water supply, cold air or the Samsung ice maker itself.