Most Samsung ice maker and freezer repairs in McKinney involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near McKinney
Within 30 miles of McKinney there are 40 appliance repair companies in our data. 17 list an address in McKinney, and other nearby bases include Frisco (11), Plano (6), and Allen (3). The farthest listed company is about 12 miles out. No company within 90 miles of McKinney mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sam’s Appliance Repair, about 0.8 miles away. Across 35 rated companies, the average public rating is 4.8 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 0.8, 0.9, 1.0 |
|---|---|
| Listing Saturday hours | 48 |
| Name refrigeration work in their listing | 18 |
| Rated 4.5 stars or higher (10+ reviews) | 32 |
| Companies within 30 miles | 60 |
| Refrigerator repair in their categories | 18 |
The leading options for McKinney are Texas True Appliance Repair (3.6 miles away, 4.9 stars from 430 reviews, lists Saturday hours); Smartway Appliance Repair (3.5 miles away, 4.9 stars from 1,145 reviews, lists Saturday hours); Smartway Air Conditioning & Appliance Repair (3.7 miles away, 5.0 stars from 72 reviews, lists Saturday hours); Sensor Appliance Repair (9.3 miles away, based in Plano, 5.0 stars from 324 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
- Ice will not dispense even though the bucket is full
How an Ice Maker Service Call Usually Goes in McKinney
Compare with technicians who work on every brand: ice maker repair in McKinney and freezer repair in McKinney.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What McKinney Owners Should Know
Most ice maker calls in McKinney come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in McKinney
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: McKinney, TX
Why are my ice cubes small or hollow?
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
More Freezer and Ice Maker Repair in McKinney, TX
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a McKinney technician whether to look at water supply, cold air or the Samsung ice maker itself.