Samsung owners in Mount Pleasant usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Mount Pleasant, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Mount Pleasant
Our data shows 20 appliance repair companies inside a 60-mile radius of Mount Pleasant. The rest are spread across Longview (5), Texarkana (4), and Sulphur Springs (2). The farthest listed company is about 57 miles out. The closest is EL Appliance, about 0.6 miles away. Of those, 1 mentions Samsung by name. Across 18 rated companies, the average public rating is 4.2 stars. Mount Pleasant is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 60 miles | 20 |
|---|---|
| Open on Saturdays (per listing) | 8 |
| Mention refrigerators, freezers or ice makers | 7 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Name ice maker work | 1 |
| Refrigerator repair in their categories | 6 |
| Three nearest companies, miles away | 0.6, 32.7, 35.9 |
| Mention Samsung | 1 |
Closest matches for Mount Pleasant: Mr. Appliance of Texarkana (56.2 miles away, based in Texarkana, 4.9 stars from 717 reviews); Sears Appliance Repair (44.8 miles away, based in Longview, 4.5 stars from 206 reviews, lists Saturday hours); Mayo Appliance Services (36.3 miles away, based in Sulphur Springs, 5.0 stars from 579 reviews); Sears Appliance Repair (55.1 miles away, based in Marshall, 4.3 stars from 77 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- No ice at all, or only a few cubes a day
- Ice maker or ice compartment frozen over
What Gets Fixed on a Mount Pleasant Ice Maker Call
More local options for any brand: ice maker repair in Mount Pleasant and freezer repair in Mount Pleasant.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- When the water filter was last changed
Freezer and Ice Maker Notes for Mount Pleasant, TX
Most ice maker calls in Mount Pleasant come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Mount Pleasant
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Mount Pleasant, TX
Should I repair or replace my Samsung refrigerator?
Why is there so much frost in my freezer?
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Mount Pleasant
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.