Samsung owners in Addison usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Addison
Within 30 miles of Addison there are 40 appliance repair companies in our data. 5 list an address in Addison, and other nearby bases include Dallas (12), Carrollton (9), and Plano (5). Distances run up to about 8 miles. No company within 90 miles of Addison mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Appliance Champion, about 0.5 miles away. Rated companies nearby average 4.7 stars across 36 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Mention refrigerators, freezers or ice makers | 26 |
| Listed as refrigerator repair | 24 |
| With 4.5+ stars and at least 10 reviews | 28 |
| Distance to the three closest (mi) | 0.5, 0.8, 0.8 |
| Open on Saturdays (per listing) | 49 |
First up for Addison: Longhorn Appliance Repair (4.9 miles away, based in Plano, 4.5 stars from 621 reviews, lists Saturday hours); C&W Appliance Repair (6.2 miles away, based in Dallas, 4.9 stars from 2,767 reviews, lists Saturday hours); Professional Appliance Repairs (1.1 miles away, based in Farmers Branch, 4.8 stars from 209 reviews); Mr. Appliance of Plano (4.6 miles away, based in Plano, 4.8 stars from 405 reviews).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Freezer runs constantly but stays warm
- Water pooling under or inside the freezer
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Addison and freezer repair in Addison.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Any light, code or message on the display
Freezer and Ice Maker Notes for Addison, TX
Most ice maker calls in Addison come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Addison
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Addison, TX
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
What should I do about a Samsung error code?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Addison
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.