Samsung owners in The Colony usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving The Colony, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near The Colony
Within 30 miles of The Colony there are 40 appliance repair companies in our data. 1 list an address in The Colony, and other nearby bases include Frisco (13), Lewisville (9), and Carrollton (6). No company within 90 miles of The Colony mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is The Colony Local Appliance Repair Service, about 0.7 miles away. The 33 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from The Colony. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 19 |
|---|---|
| Three nearest companies, miles away | 0.7, 2.0, 2.7 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 21 |
| Open on Saturdays (per listing) | 43 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
At the top of The Colony list: OEM & Appliance Repair (2.0 miles away, based in Lewisville, 4.9 stars from 168 reviews, lists Saturday hours); Superior Appliances Repair of Frisco (5.4 miles away, based in Frisco, 5.0 stars from 60 reviews, lists Saturday hours); Longhorn Appliance Repair (8.7 miles away, based in Plano, 4.5 stars from 621 reviews, lists Saturday hours); AGB Appliance Repair of Plano (7.6 miles away, based in Plano, 4.9 stars from 75 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include 4-Door Flex refrigerator, side-by-side refrigerator, bottom-freezer refrigerator, and top-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in The Colony and freezer repair in The Colony.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Around The Colony
Most ice maker calls in The Colony come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near The Colony
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: The Colony, TX
How do I find a technician who knows Samsung ice makers?
What should I do about a Samsung error code?
Why is my ice maker making tiny cubes?
How do I reset my ice maker?
Other Refrigeration Repair in The Colony
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells The Colony technician whether to look at water supply, cold air or the Samsung ice maker itself.