Samsung owners in Collegedale usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Collegedale, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Collegedale
Our data shows 27 appliance repair companies inside a 30-mile radius of Collegedale. 1 list an address in Collegedale, and other nearby bases include Chattanooga (9), Dalton (6), and Cleveland (4). Distances run up to about 27 miles. The closest is Expert Services Appliance Heating & Air LLC, about 3.5 miles away. No company within 90 miles of Collegedale mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 26 rated companies, the average public rating is 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 3.5, 5.8, 6.3 |
|---|---|
| Name refrigeration work in their listing | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Open on Saturdays (per listing) | 16 |
| Appliance repair companies in range (30 mi) | 27 |
| Listed as refrigerator repair | 9 |
First up for Collegedale: Expert Services Appliance Heating & Air LLC (3.5 miles away, 4.7 stars from 463 reviews, lists Saturday hours); Mr. Appliance of Chattanooga (8.4 miles away, based in Chattanooga, 4.7 stars from 1,103 reviews, lists Saturday hours); Masters Appliance Heating & Air (8.7 miles away, based in Chattanooga, 4.8 stars from 149 reviews); Sears Appliance Repair (6.3 miles away, based in Chattanooga, 4.3 stars from 417 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include side-by-side refrigerator, French door refrigerator (bottom freezer), top-freezer refrigerator, and convertible upright freezer.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- An error code or temperature alarm
- Door or lid does not seal or pops back open
How a Freezer Service Call Usually Goes in Collegedale
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Collegedale and freezer repair in Collegedale.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- When the water filter was last changed
- Whether the water dispenser still works
Local Notes for Collegedale
Most ice maker calls in Collegedale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Collegedale Repair Technician
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Collegedale, TN
Is this Samsung customer service?
What causes heavy frost buildup?
Do you repair Samsung standalone freezers too?
How do I find a technician who knows Samsung ice makers?
More Freezer and Ice Maker Repair in Collegedale, TN
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.