If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Willow Street list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Willow Street
40 repair companies serve Willow Street from within 30 miles. 1 of them are based in Willow Street itself, and the rest are spread across Lancaster (4), York (4), and Columbia (3). The closest is G L Sangrey Appliance Services, about 0.5 miles away. No company within 90 miles of Willow Street mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 36 rated companies in range average 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 21 |
|---|---|
| Name refrigeration work in their listing | 12 |
| Refrigerator repair in their categories | 11 |
| Mention freezers | 1 |
| Three nearest companies, miles away | 0.5, 4.8, 6.2 |
| Repair companies inside 30 miles | 43 |
| Open on Saturdays (per listing) | 24 |
First up for Willow Street: Martin Appliance (6.7 miles away, based in New Providence, 4.9 stars from 790 reviews, lists Saturday hours); Sears Appliance Repair (10.4 miles away, based in Columbia, 4.5 stars from 193 reviews, lists Saturday hours); Sears Appliance Repair (7.1 miles away, based in Lancaster, 4.1 stars from 102 reviews, lists Saturday hours); Apex DCA (25.1 miles away, based in York, 4.5 stars from 406 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
What Gets Fixed on a Willow Street Ice Maker Call
More local options for any brand: ice maker repair in Willow Street and freezer repair in Willow Street.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Any light, code or message on the display
Around Willow Street
Most ice maker calls in Willow Street come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
Questions to Ask a Willow Street Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Willow Street, PA
Is this Samsung customer service?
Why is there so much frost in my freezer?
Which Willow Street technicians work on Samsung?
Related Repair Pages for Willow Street
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Willow Street technician bring the right parts.