A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Philadelphia
Our data shows 40 appliance repair companies inside a 30-mile radius of Philadelphia. 34 list an address in Philadelphia, and the rest are spread across Camden (2), Bala Cynwyd (1), and Elkins Park (1). Nearest on the list: First Rate Appliance Repair Masters, around 0.8 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Rated companies nearby average 4.9 stars across 39 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 8 |
|---|---|
| Open on Saturdays (per listing) | 50 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Listed as refrigerator repair | 7 |
| Companies within 30 miles | 60 |
| Three nearest companies, miles away | 0.8, 2.0, 2.2 |
The leading options for Philadelphia are FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (52.3 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Mr. Appliance of Center City (4.5 miles away, 4.9 stars from 187 reviews); Philly Appliances Repair (2.8 miles away, 4.8 stars from 219 reviews); UltraFix Appliance Repair (4.6 miles away, 4.9 stars from 203 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, French door refrigerator (bottom freezer), and convertible upright freezer.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Philadelphia and freezer repair in Philadelphia.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
What Philadelphia Owners Should Know
Most ice maker calls in Philadelphia come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
Before You Book in Philadelphia
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Philadelphia, PA
Why is my Samsung refrigerator showing a code?
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Philadelphia
Samsung Ice Maker & Freezer Repair Near Philadelphia
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.