Samsung owners in Scranton usually want two things from a repair company: experience with the brand and quick access to parts. The Scranton list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Scranton PA
Within 30 miles of Scranton there are 28 appliance repair companies in our data. 7 list an address in Scranton, and the rest are spread across Pittston (3), Eynon (2), and Wilkes-Barre Township (2). Distances run up to about 25 miles. None of the repair companies near Scranton name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Tom's Appliance Repair, about 0.1 miles away. Rated companies nearby average 4.1 stars across 28 businesses.
Companies are shown by relevance and distance from Scranton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 15 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 15 |
| Appliance repair companies in range (30 mi) | 28 |
| Mention refrigerators, freezers or ice makers | 8 |
| Three nearest companies, miles away | 0.1, 1.5, 1.5 |
| Mention freezers | 1 |
| Listed as refrigerator repair | 7 |
Closest matches for Scranton: Sears Appliance Repair (2.8 miles away, based in Moosic, 4.7 stars from 74 reviews, lists Saturday hours); Sears Appliance Repair (4.6 miles away, 4.8 stars from 177 reviews, lists Saturday hours); Sears Appliance Repair (16.7 miles away, based in Wilkes-Barre Township, 4.5 stars from 82 reviews, lists Saturday hours); Sears Appliance Repair (7.6 miles away, based in Pittston, 5.0 stars from 31 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and top-freezer refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
What Gets Fixed on a Scranton Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Scranton and freezer repair in Scranton.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Scranton Owners Should Know
Most ice maker calls in Scranton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
Questions to Ask a Scranton Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Scranton, PA
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Is this Samsung customer service?
Other Refrigeration Repair in Scranton
Samsung Ice Maker & Freezer Repair Near Scranton
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Scranton technician whether to look at water supply, cold air or the Samsung ice maker itself.