Most Samsung ice maker and freezer repairs in Wilkes-Barre involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Wilkes-Barre list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Wilkes-Barre
We found 29 appliance repair companies within 30 miles of Wilkes-Barre. 1 list an address in Wilkes-Barre, and other nearby bases include Scranton (7), Pittston (3), and Kingston (2). None of the repair companies near Wilkes-Barre name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Sears Appliance Repair, about 1.2 miles away. Across 29 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from Wilkes-Barre. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 29 |
|---|---|
| Distance to the three closest (mi) | 1.2, 1.5, 1.6 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Name freezer work | 1 |
| Listing Saturday hours | 15 |
| Listed as refrigerator repair | 7 |
| Name refrigeration work in their listing | 8 |
The leading options for Wilkes-Barre are Sears Appliance Repair (1.5 miles away, based in Wilkes-Barre Township, 4.5 stars from 82 reviews, lists Saturday hours); Sears Appliance Repair (12.6 miles away, based in Moosic, 4.7 stars from 74 reviews, lists Saturday hours); Sears Appliance Repair (1.2 miles away, based in Kingston, 4.7 stars from 164 reviews, lists Saturday hours); Sears Appliance Repair (19.5 miles away, based in Hazle Township, 4.6 stars from 126 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Wilkes-Barre and freezer repair in Wilkes-Barre.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
Around Wilkes-Barre
Most ice maker calls in Wilkes-Barre come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
Before You Book in Wilkes-Barre
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Wilkes-Barre, PA
Is there a reset button on my ice maker?
Why is there so much frost in my freezer?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Wilkes-Barre
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Wilkes-Barre technician whether to look at water supply, cold air or the Samsung ice maker itself.