Samsung owners in Jim Thorpe usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Jim Thorpe, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Jim Thorpe
We found 32 appliance repair companies within 30 miles of Jim Thorpe. Other nearby bases include Allentown (6), Bethlehem (3), and Stroudsburg (3). None of the repair companies near Jim Thorpe name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Sears Appliance Repair is the nearest, roughly 10.9 miles from Jim Thorpe. Rated companies nearby average 4.2 stars across 30 businesses.
Companies are shown by relevance and distance from Jim Thorpe. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 18 |
|---|---|
| Companies within 30 miles | 32 |
| Listed as refrigerator repair | 9 |
| Distance to the three closest (mi) | 10.9, 16.2, 19.0 |
| Mention refrigerators, freezers or ice makers | 10 |
| Open on Saturdays (per listing) | 20 |
| Mention freezers | 1 |
First up for Jim Thorpe: Sears Appliance Repair (16.2 miles away, based in Hazle Township, 4.6 stars from 126 reviews, lists Saturday hours); Sears Appliance Repair (21.2 miles away, based in Whitehall Township, 4.6 stars from 250 reviews, lists Saturday hours); Mr. Appliance of Allentown (23.4 miles away, based in Allentown, 4.8 stars from 621 reviews, lists Saturday hours); Sears Appliance Repair (28.9 miles away, based in Easton, 4.7 stars from 431 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
How an Ice Maker Service Call Usually Goes in Jim Thorpe
Compare with technicians who work on every brand: ice maker repair in Jim Thorpe and freezer repair in Jim Thorpe.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Jim Thorpe
Most ice maker calls in Jim Thorpe come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
Before You Book in Jim Thorpe
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Jim Thorpe, PA
Which Jim Thorpe technicians work on Samsung?
Should I repair or replace my Samsung refrigerator?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Jim Thorpe, PA
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Jim Thorpe technician bring the right parts.