If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Carnegie
40 repair companies serve Carnegie from within 30 miles. 1 list an address in Carnegie, and other nearby bases include Pittsburgh (19), Coraopolis (3), and Castle Shannon (1). The farthest listed company is about 13 miles out. None of the repair companies near Carnegie name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Fresh Carnegie Appliance Repair is the nearest, roughly 0.1 miles from Carnegie. Rated companies nearby average 4.3 stars across 32 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.1, 1.5, 2.2 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Listing Saturday hours | 42 |
| Name refrigeration work in their listing | 9 |
| Repair companies inside 30 miles | 60 |
| Listed as refrigerator repair | 9 |
The leading options for Carnegie are PowerFix Appliance Repair (1.5 miles away, based in Pittsburgh, 5.0 stars from 215 reviews, lists Saturday hours); YinzerFix Appliance Repair (2.2 miles away, based in Pittsburgh, 5.0 stars from 1,245 reviews, lists Saturday hours); G&D Appliance Repair (8.2 miles away, based in Avalon, 4.8 stars from 133 reviews, lists Saturday hours); Mr. Appliance of Northern Pittsburgh, Moon and South Hills (8.0 miles away, based in Moon Township, 4.5 stars from 418 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include top-freezer refrigerator, French door refrigerator (bottom freezer), convertible upright freezer, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice tastes or smells off
- An ice maker light or error code on the display
- Water dispenser works but the ice maker does not
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Carnegie and freezer repair in Carnegie.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
What Carnegie Owners Should Know
Most ice maker calls in Carnegie come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Pennsylvania has no statewide license for appliance repair or for most construction trades; contractors doing home improvement work must register with the Attorney General, and some municipalities license trades such as plumbing. Source: Contractor Licensing (Pennsylvania Department of Labor & Industry)
In Pennsylvania, you can check a license with the PA Office of Attorney General Home Improvement Contractor Registration Search or report a problem to the Pennsylvania Office of Attorney General.
How to Choose a Freezer and Ice Maker Technician Near Carnegie
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Carnegie, PA
Why is my Samsung refrigerator showing a code?
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Carnegie
Samsung Ice Maker & Freezer Repair Near Carnegie
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.