Samsung owners in Ponca City usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Ponca City
We found 16 appliance repair companies within 60 miles of Ponca City. The rest are spread across Enid (5), Stillwater (4), and Arkansas City (1). The closest is Ron's Appliance Repair., about 25.5 miles away. None of the repair companies near Ponca City name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 15 rated companies in range average 4.2 stars. Because the nearest shops are farther out, ask each company whether Ponca City is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Appliance repair companies in range (60 mi) | 16 |
|---|---|
| Three nearest companies, miles away | 25.5, 32.6, 35.9 |
| With 4.5+ stars and at least 10 reviews | 6 |
| Open on Saturdays (per listing) | 9 |
| Mention refrigerators, freezers or ice makers | 4 |
| Refrigerator repair in their categories | 4 |
First up for Ponca City: Alliance Appliance Repair (43.2 miles away, based in Stillwater, 4.9 stars from 323 reviews, lists Saturday hours); Sears Appliance Repair (42.3 miles away, based in Stillwater, 4.7 stars from 154 reviews, lists Saturday hours); Affordable Appliance Solutions (35.9 miles away, based in Winfield, 4.9 stars from 40 reviews); Sears Appliance Repair (41.6 miles away, based in Wellington, 4.6 stars from 277 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Ice tastes or smells off
- Small, hollow or misshapen cubes
How an Ice Maker Service Call Usually Goes in Ponca City
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Ponca City and freezer repair in Ponca City.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
What Ponca City Owners Should Know
Most ice maker calls in Ponca City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oklahoma has no general appliance repair license; mechanical licensing through the Construction Industries Board excludes minor repairs the manufacturer allows an owner or agent to make, but that exclusion does not reach gas piping, gas controls, appliance venting or opening a sealed refrigeration system. Source: OAC 158:50 Mechanical Industry Rules (Oklahoma Construction Industries Board)
In Oklahoma, you can check a license with the Oklahoma Construction Industries Board Licensee Search or report a problem to the Oklahoma Attorney General, Consumer Protection Unit.
Before You Book in Ponca City
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Ponca City, OK
Is my Samsung ice maker worth repairing?
Why is there so much frost in my freezer?
Is there a reset button on my ice maker?
How do I find a technician who knows Samsung ice makers?
Related Repair Pages for Ponca City
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Ponca City technician bring the right parts.