Samsung owners in Derby usually want two things from a repair company: experience with the brand and quick access to parts. The Derby list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Derby
40 repair companies serve Derby from within 30 miles. The rest are spread across Wichita (29), Haysville (1), and Andover (1). The farthest listed company is about 26 miles out. None of the repair companies near Derby name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is City Wide Appliance Repair Masters, about 5.3 miles away. The 22 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from Derby. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 6 |
|---|---|
| Repair companies inside 30 miles | 41 |
| Distance to the three closest (mi) | 5.3, 5.5, 6.8 |
| Listed as refrigerator repair | 5 |
| Open on Saturdays (per listing) | 30 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
The leading options for Derby are Mr. Appliance of Wichita (16.1 miles away, based in Park City, 4.9 stars from 1,234 reviews); Appliance Nerd (10.4 miles away, based in Wichita, 4.9 stars from 56 reviews); Sears Appliance Repair (21.7 miles away, based in Wellington, 4.6 stars from 277 reviews, lists Saturday hours); Affordable Appliance Solutions (26.1 miles away, based in Winfield, 4.9 stars from 40 reviews).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
How a Freezer Service Call Usually Goes in Derby
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Derby and freezer repair in Derby.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Derby Owners Should Know
Most ice maker calls in Derby come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
Hiring a Repair Company in Derby
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Derby, KS
Is there a reset button on my ice maker?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Derby, KS
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Derby technician bring the right parts.