If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Arkansas City list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Arkansas City
40 repair companies serve Arkansas City from within 60 miles. 1 of them are based in Arkansas City itself, and the rest are spread across Wichita (28), Leon (2), and Winfield (1). Ron's Appliance Repair. is the nearest, roughly 2.2 miles from Arkansas City. None of the repair companies near Arkansas City name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 22 rated companies in range average 4.6 stars. Because the nearest shops are farther out, ask each company whether Arkansas City is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 11 |
|---|---|
| Distance to the three closest (mi) | 2.2, 11.8, 23.8 |
| Listing Saturday hours | 31 |
| Name refrigeration work in their listing | 6 |
| Listed as refrigerator repair | 5 |
| Repair companies inside 60 miles | 43 |
First up for Arkansas City: Affordable Appliance Solutions (11.8 miles away, based in Winfield, 4.9 stars from 40 reviews); Sears Appliance Repair (23.8 miles away, based in Wellington, 4.6 stars from 277 reviews, lists Saturday hours); Mr. Appliance of Wichita (51.6 miles away, based in Park City, 4.9 stars from 1,234 reviews); Appliance Nerd (45.2 miles away, based in Wichita, 4.9 stars from 56 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include convertible upright freezer, top-freezer refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Arkansas City and freezer repair in Arkansas City.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Around Arkansas City
Most ice maker calls in Arkansas City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
Questions to Ask a Arkansas City Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Arkansas City, KS
Why is there so much frost in my freezer?
Is there a reset button on my ice maker?
How do I find a technician who knows Samsung ice makers?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Arkansas City
Samsung Ice Maker & Freezer Repair Near Arkansas City
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.