Samsung owners in Mayfield Heights usually want two things from a repair company: experience with the brand and quick access to parts. The Mayfield Heights list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Mayfield Heights
Our data shows 40 appliance repair companies inside a 30-mile radius of Mayfield Heights. 1 of them are based in Mayfield Heights itself, and the rest are spread across Cleveland (17), Cleveland Heights (2), and Mentor (2). Distances run up to about 14 miles. None of the repair companies near Mayfield Heights name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Batteries Plus Phone Repair, about 0.2 miles away. The 35 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from Mayfield Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 10 |
|---|---|
| Mention refrigerators, freezers or ice makers | 10 |
| Three nearest companies, miles away | 0.2, 1.3, 2.8 |
| Open on Saturdays (per listing) | 36 |
| Appliance repair companies in range (30 mi) | 60 |
| With 4.5+ stars and at least 10 reviews | 23 |
First up for Mayfield Heights: My Appliance Guy (8.6 miles away, based in Willowick, 4.9 stars from 340 reviews); Mr. Appliance of Cleveland (13.1 miles away, based in Brooklyn Heights, 4.7 stars from 1,919 reviews, lists Saturday hours); Sears Appliance Repair (2.8 miles away, based in Richmond Heights, 4.7 stars from 229 reviews, lists Saturday hours); Sears Appliance Repair (10.5 miles away, based in Mentor, 4.6 stars from 212 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water leaking from the ice maker or dispenser
- Ice maker clicks or hums but does not fill
How a Freezer Service Call Usually Goes in Mayfield Heights
Compare with technicians who work on every brand: ice maker repair in Mayfield Heights and freezer repair in Mayfield Heights.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Mayfield Heights Owners Should Know
Most ice maker calls in Mayfield Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a Mayfield Heights Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Mayfield Heights, OH
Why is my Samsung refrigerator showing a code?
Why are my ice cubes small or hollow?
Why is there so much frost in my freezer?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in Mayfield Heights, OH
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Mayfield Heights technician whether to look at water supply, cold air or the Samsung ice maker itself.