If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, University Heights OH
We found 40 appliance repair companies within 30 miles of University Heights. Other nearby bases include Cleveland (20), Cleveland Heights (2), and Parma (2). The farthest listed company is about 12 miles out. No company within 90 miles of University Heights mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Cedarbrook Appliance Repair Solutions, around 1.2 miles out. The 36 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 26 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 9 |
| Distance to the three closest (mi) | 1.2, 1.9, 2.6 |
| Listing Saturday hours | 36 |
| Refrigerator repair in their categories | 9 |
First up for University Heights: My Appliance Guy (11.0 miles away, based in Willowick, 4.9 stars from 340 reviews); Mr. Appliance of Cleveland (8.7 miles away, based in Brooklyn Heights, 4.7 stars from 1,919 reviews, lists Saturday hours); Sears Appliance Repair (12.2 miles away, based in Seven Hills, 4.6 stars from 271 reviews, lists Saturday hours); Margus Appliance Repair (10.8 miles away, based in Parma, 4.9 stars from 202 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells French door refrigerator (bottom freezer), convertible upright freezer, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
What Gets Fixed on a University Heights Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in University Heights and freezer repair in University Heights.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for University Heights
Most ice maker calls in University Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Repair Company in University Heights
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: University Heights, OH
Why is my ice maker making tiny cubes?
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
Related Repair Pages for University Heights
Samsung Ice Maker & Freezer Repair Near University Heights
Write down any code or light your Samsung display shows and when it appears. It helps a University Heights technician bring the right parts.