Most Samsung ice maker and freezer repairs in Richmond Heights involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Richmond Heights list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Richmond Heights
Within 30 miles of Richmond Heights there are 40 appliance repair companies in our data. 1 of them are based in Richmond Heights itself, and the rest are spread across Cleveland (19), Cleveland Heights (2), and Eastlake (2). No company within 90 miles of Richmond Heights mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 1.2 miles out. Across 35 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Richmond Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 35 |
|---|---|
| Repair companies inside 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 24 |
| Listed as refrigerator repair | 10 |
| Name refrigeration work in their listing | 10 |
| Distance to the three closest (mi) | 1.2, 2.8, 2.8 |
Closest matches for Richmond Heights: My Appliance Guy (6.3 miles away, based in Willowick, 4.9 stars from 340 reviews); Mr. Appliance of Cleveland (12.8 miles away, based in Brooklyn Heights, 4.7 stars from 1,919 reviews, lists Saturday hours); Sears Appliance Repair (1.2 miles away, 4.7 stars from 229 reviews, lists Saturday hours); Sears Appliance Repair (9.7 miles away, based in Mentor, 4.6 stars from 212 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Ice tastes or smells off
- Ice clumping in the bucket
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Richmond Heights and freezer repair in Richmond Heights.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Richmond Heights, OH
Most ice maker calls in Richmond Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Richmond Heights
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Richmond Heights, OH
Why is my ice maker making tiny cubes?
Which Richmond Heights technicians work on Samsung?
Why is my Samsung refrigerator showing a code?
Related Repair Pages for Richmond Heights
Samsung Ice Maker & Freezer Repair Near Richmond Heights
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Richmond Heights technician whether to look at water supply, cold air or the Samsung ice maker itself.