A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, West Hills NY
40 repair companies serve West Hills from within 30 miles. The rest are spread across Huntington (5), Melville (4), and Farmingdale (4). Distances run up to about 8 miles. Bridge Huntington Station Appliance Repair is the nearest, roughly 1.7 miles from West Hills. No company within 30 miles of West Hills names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.4 stars across 24 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 40 |
|---|---|
| Distance to the three closest (mi) | 1.7, 1.8, 2.2 |
| Name refrigeration work in their listing | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Appliance repair companies in range (30 mi) | 60 |
| Refrigerator repair in their categories | 14 |
At the top of the West Hills list: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (79.7 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); RD Appliance Service, Corp. (2.3 miles away, based in Plainview, 4.7 stars from 401 reviews, lists Saturday hours); Sears Appliance Repair (5.9 miles away, based in Hicksville, 4.6 stars from 147 reviews, lists Saturday hours); Luxury Appliance Care (4.8 miles away, based in Farmingdale, 4.7 stars from 119 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
What Gets Fixed on a West Hills Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in West Hills and freezer repair in West Hills.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Local Notes for West Hills
Most ice maker calls in West Hills come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a West Hills Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: West Hills, NY
What causes heavy frost buildup?
Do you repair Samsung standalone freezers too?
How do I find a technician who knows Samsung ice makers?
Other Refrigeration Repair in West Hills
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a West Hills technician whether to look at water supply, cold air or the Samsung ice maker itself.