Samsung owners in Stony Brook usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Stony Brook NY
Within 30 miles of Stony Brook there are 40 appliance repair companies in our data. 3 of them are based in Stony Brook itself, and the rest are spread across Hauppauge (5), Holtsville (3), and Bohemia (3). The farthest listed company is about 9 miles out. The closest is Evercrest Appliance & Repairs Help, about 1.2 miles away. None of the repair companies near Stony Brook name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 28 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Stony Brook. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 41 |
|---|---|
| Companies within 30 miles | 60 |
| Distance to the three closest (mi) | 1.2, 1.6, 2.3 |
| Listed as refrigerator repair | 9 |
| Mention refrigerators, freezers or ice makers | 10 |
| With 4.5+ stars and at least 10 reviews | 19 |
Closest matches for Stony Brook: Eddies Appliance Repair (9.2 miles away, based in Brentwood, 5.0 stars from 1,413 reviews, lists Saturday hours); Willie's Appliance (8.6 miles away, based in Hauppauge, 4.6 stars from 1,316 reviews, lists Saturday hours); EASTERN GRILLS LLC - BBQ Grill (8.4 miles away, based in Medford, 5.0 stars from 365 reviews, lists Saturday hours); Fix It Guys Handyman Service (4.7 miles away, based in Selden, 4.9 stars from 52 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells bottom-freezer refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
- Compressor hums but will not start
What Gets Fixed on a Stony Brook Ice Maker Call
More local options for any brand: ice maker repair in Stony Brook and freezer repair in Stony Brook.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Around Stony Brook
Most ice maker calls in Stony Brook come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
How to Choose a Freezer and Ice Maker Technician Near Stony Brook
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Stony Brook, NY
Why are my ice cubes small or hollow?
Should I repair or replace my Samsung refrigerator?
Which Stony Brook technicians work on Samsung?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Stony Brook, NY
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Stony Brook technician bring the right parts.