If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Shirley list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Shirley
40 repair companies serve Shirley from within 30 miles. 1 of them are based in Shirley itself, and the rest are spread across Bohemia (5), Holbrook (4), and Holtsville (3). Shirley Affordable Appliance Repair Tech is the nearest, roughly 0.9 miles from Shirley. None of the repair companies near Shirley name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 27 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Shirley. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 8 |
|---|---|
| Open on Saturdays (per listing) | 41 |
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 0.9, 1.2, 1.9 |
| Refrigerator repair in their categories | 8 |
| With 4.5+ stars and at least 10 reviews | 15 |
First up for Shirley: Just in time refrigeration (2.3 miles away, based in Mastic Beach, 4.8 stars from 53 reviews, lists Saturday hours); GK Mechanical inc (11.0 miles away, based in Holbrook, 5.0 stars from 57 reviews, lists Saturday hours); Island Wide Appliance (8.2 miles away, based in Patchogue, 4.5 stars from 322 reviews); LJ Appliance Repair Service (7.4 miles away, based in Ridge, 4.6 stars from 22 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
- Freezer runs constantly but stays warm
What Gets Fixed on a Shirley Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Shirley and freezer repair in Shirley.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
What Shirley Owners Should Know
Most ice maker calls in Shirley come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Shirley
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Shirley, NY
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Shirley, NY
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Shirley technician whether to look at water supply, cold air or the Samsung ice maker itself.