A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Plattsburgh NY
We found 17 appliance repair companies within 60 miles of Plattsburgh. 3 of them are based in Plattsburgh itself, and the rest are spread across St Albans City (2), Barre (2), and Colchester (1). Distances run up to about 59 miles. Nearest on the list: Sears Appliance Repair, around 1.8 miles out. No company within 90 miles of Plattsburgh mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 16 rated companies, the average public rating is 4.3 stars. Because the nearest shops are farther out, ask each company whether Plattsburgh is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.8, 1.9, 3.4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Name refrigeration work in their listing | 8 |
| Listed as refrigerator repair | 7 |
| Open on Saturdays (per listing) | 9 |
| Appliance repair companies in range (60 mi) | 17 |
First up for Plattsburgh: Sears Appliance Repair (1.8 miles away, 4.6 stars from 141 reviews, lists Saturday hours); Sears Appliance Repair (1.9 miles away, 4.5 stars from 39 reviews, lists Saturday hours); Advanced Appliance (17.1 miles away, based in Colchester, 4.9 stars from 359 reviews); Marcotte Appliance (24.5 miles away, based in Shelburne, 4.7 stars from 18 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- Freezer runs constantly but stays warm
How a Freezer Service Call Usually Goes in Plattsburgh
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Plattsburgh and freezer repair in Plattsburgh.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Plattsburgh
Most ice maker calls in Plattsburgh come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Plattsburgh
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Plattsburgh, NY
Do you work for Samsung?
What should I do about a Samsung error code?
Should I repair or replace my Samsung refrigerator?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in Plattsburgh, NY
Samsung Ice Maker & Freezer Repair Near Plattsburgh
Write down any code or light your Samsung display shows and when it appears. It helps a Plattsburgh technician bring the right parts.