Most Samsung ice maker and freezer repairs in North Massapequa involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near North Massapequa
40 repair companies serve North Massapequa from within 30 miles. The rest are spread across Farmingdale (4), Hicksville (4), and Levittown (3). Distances run up to about 6 miles. The closest is Farmingdale Vacuum, about 1.9 miles away. No company within 30 miles of North Massapequa names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The 30 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from North Massapequa. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 1.9, 2.0, 2.2 |
|---|---|
| Listing Saturday hours | 44 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 19 |
| Listed as refrigerator repair | 18 |
At the top of the North Massapequa list: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (71.8 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); SQServicers (4.4 miles away, based in Lindenhurst, 5.0 stars from 163 reviews); RD Appliance Service, Corp. (6.4 miles away, based in Plainview, 4.7 stars from 401 reviews, lists Saturday hours); Sears Appliance Repair (5.7 miles away, based in Hicksville, 4.6 stars from 147 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in North Massapequa and freezer repair in North Massapequa.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for North Massapequa, NY
Most ice maker calls in North Massapequa come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Before You Book in North Massapequa
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: North Massapequa, NY
Do you work for Samsung?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Is my Samsung ice maker worth repairing?
Related Repair Pages for North Massapequa
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a North Massapequa technician bring the right parts.