Samsung owners in Jamestown usually want two things from a repair company: experience with the brand and quick access to parts. The Jamestown list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Jamestown
We found 35 appliance repair companies within 60 miles of Jamestown. 1 of them are based in Jamestown itself, and other nearby bases include Erie (8), Buffalo (4), and Warren (2). Brady's Appliance Service is the nearest, roughly 5.0 miles from Jamestown. Of those, 1 mentions Samsung by name. The 33 rated companies in range average 4.6 stars. Because the nearest shops are farther out, ask each company whether Jamestown is inside its regular service area.
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| Rated 4.5 stars or higher (10+ reviews) | 19 |
|---|---|
| Listed as refrigerator repair | 13 |
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 13 |
| Distance to the three closest (mi) | 5.0, 5.5, 6.3 |
| Companies within 60 miles | 35 |
| Open on Saturdays (per listing) | 25 |
The leading options for Jamestown are Mr. Appliance of Jamestown-Warren (5.5 miles away, 4.7 stars from 76 reviews, lists Saturday hours); Duggan's Service & Appliance (42.0 miles away, based in Erie, 4.8 stars from 1,373 reviews, lists Saturday hours); Sears Appliance Repair (31.9 miles away, based in Bradford, 4.9 stars from 52 reviews, lists Saturday hours); Sears Appliance Repair (24.7 miles away, based in Fredonia, 4.4 stars from 67 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- An error code or temperature alarm
- Freezer is too cold and freezing everything solid
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Jamestown and freezer repair in Jamestown.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Jamestown, NY
Most ice maker calls in Jamestown come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Jamestown
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Jamestown, NY
Which Jamestown technicians work on Samsung?
How do I reset my ice maker?
Why is there so much frost in my freezer?
Related Repair Pages for Jamestown
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Jamestown technician bring the right parts.