If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Franklin Square NY
Within 30 miles of Franklin Square there are 40 appliance repair companies in our data. 2 of them are based in Franklin Square itself, and the rest are spread across Valley Stream (7), Hempstead (6), and Garden City (5). The farthest listed company is about 5 miles out. Nearest on the list: Meadow Appliance Repair Experts, around 0.5 miles out. No company within 30 miles of Franklin Square names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.3 stars across 29 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 45 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 13 |
| Mention refrigerators, freezers or ice makers | 20 |
| Three nearest companies, miles away | 0.5, 0.6, 1.2 |
| Repair companies inside 30 miles | 60 |
| Listed as refrigerator repair | 19 |
First up for Franklin Square: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (66.6 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); PROGRESS SERVICE, INC (1.3 miles away, based in West Hempstead, 4.6 stars from 69 reviews); Sears Appliance Repair (4.1 miles away, based in Queens Village, 4.4 stars from 171 reviews, lists Saturday hours); All Appliance Repair Long Island NY (3.0 miles away, based in Valley Stream, 4.6 stars from 48 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells bottom-freezer refrigerator, convertible upright freezer, side-by-side refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
How a Freezer Service Call Usually Goes in Franklin Square
More local options for any brand: ice maker repair in Franklin Square and freezer repair in Franklin Square.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Franklin Square Owners Should Know
Most ice maker calls in Franklin Square come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Franklin Square
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Franklin Square, NY
Why is my ice maker making tiny cubes?
Why is my Samsung refrigerator showing a code?
Is this Samsung customer service?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Franklin Square
Samsung Ice Maker & Freezer Repair Near Franklin Square
Write down any code or light your Samsung display shows and when it appears. It helps a Franklin Square technician bring the right parts.