Samsung owners in White Rock usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, White Rock NM
20 repair companies serve White Rock from within 60 miles. Other nearby bases include Albuquerque (12), Ranchos De Taos (2), and Edgewood (2). No company within 90 miles of White Rock mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Al's Appliance Center is the nearest, roughly 38.3 miles from White Rock. The 17 rated companies in range average 4.5 stars. Because the nearest shops are farther out, ask each company whether White Rock is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 38.3, 44.5, 48.9 |
|---|---|
| Listed as refrigerator repair | 6 |
| Repair companies inside 60 miles | 20 |
| Name refrigeration work in their listing | 6 |
| Open on Saturdays (per listing) | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
The leading options for White Rock are Mr. Ed's Appliance Repair (48.9 miles away, based in Albuquerque, 4.8 stars from 136 reviews); Sarah's Appliance Repair LLC (53.5 miles away, based in Albuquerque, 4.9 stars from 566 reviews, lists Saturday hours); Sears Appliance Repair (49.1 miles away, based in Albuquerque, 4.3 stars from 225 reviews, lists Saturday hours); Sears Appliance Repair (52.5 miles away, based in Albuquerque, 4.4 stars from 368 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, 4-Door Flex refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- An ice maker light or error code on the display
- Water dispenser works but the ice maker does not
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in White Rock and freezer repair in White Rock.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Freezer and Ice Maker Notes for White Rock, NM
Most ice maker calls in White Rock come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near White Rock
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: White Rock, NM
How do I reset my ice maker?
How do I find a technician who knows Samsung ice makers?
Do you repair Samsung standalone freezers too?
Do you work for Samsung?
More Freezer and Ice Maker Repair in White Rock, NM
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a White Rock technician whether to look at water supply, cold air or the Samsung ice maker itself.