A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Bernalillo, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Bernalillo
17 repair companies serve Bernalillo from within 30 miles. 1 of them are based in Bernalillo itself, and the rest are spread across Albuquerque (14), Rio Rancho (1), and Edgewood (1). No company within 90 miles of Bernalillo mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Al's Appliance Center, about 1.1 miles away. Across 14 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 1.1, 5.5, 9.8 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Repair companies inside 30 miles | 17 |
| Refrigerator repair in their categories | 6 |
| Name refrigeration work in their listing | 6 |
| Listing Saturday hours | 11 |
At the top of the Bernalillo list: Mr. Ed's Appliance Repair (9.8 miles away, based in Albuquerque, 4.8 stars from 136 reviews); Sarah's Appliance Repair LLC (14.5 miles away, based in Albuquerque, 4.9 stars from 566 reviews, lists Saturday hours); Sears Appliance Repair (9.8 miles away, based in Albuquerque, 4.3 stars from 225 reviews, lists Saturday hours); Appliance Care & Repair (23.0 miles away, based in Albuquerque, 4.8 stars from 84 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells top-freezer refrigerator, side-by-side refrigerator, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Bernalillo and freezer repair in Bernalillo.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Bernalillo, NM
Most ice maker calls in Bernalillo come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
Hiring a Repair Company in Bernalillo
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Bernalillo, NM
Why is there so much frost in my freezer?
Which Bernalillo technicians work on Samsung?
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Bernalillo
Samsung Ice Maker & Freezer Repair Near Bernalillo
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Bernalillo technician whether to look at water supply, cold air or the Samsung ice maker itself.