Samsung owners in Roswell usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Roswell, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Roswell
Our data shows 6 appliance repair companies inside a 92-mile radius of Roswell. 3 list an address in Roswell, and the rest are spread across Ruidoso Downs (1), Alamogordo (1), and Hobbs (1). Distances run up to about 92 miles. Sears Appliance Repair is the nearest, roughly 0.5 miles from Roswell. No company within 90 miles of Roswell mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 2.7 stars across 4 businesses. Because the nearest shops are farther out, ask each company whether Roswell is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 4 |
|---|---|
| Three nearest companies, miles away | 0.5, 0.7, 1.3 |
| Companies within 92 miles | 6 |
| Refrigerator repair in their categories | 3 |
| Open on Saturdays (per listing) | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 0 |
The leading options for Roswell are Sears Appliance Repair (0.5 miles away, 3.0 stars from 2 reviews, lists Saturday hours); Ramirez Appliance Repair./ (0.7 miles away, 3.7 stars from 3 reviews, lists Saturday hours); Appliance Center of Roswell. (1.3 miles away, 1.0 stars from 2 reviews); Sears Appliance Repair (63.2 miles away, based in Ruidoso Downs, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Food is soft or ice cream will not stay firm
- Freezer is too cold and freezing everything solid
How a Freezer Service Call Usually Goes in Roswell
More local options for any brand: ice maker repair in Roswell and freezer repair in Roswell.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Local Notes for Roswell
Most ice maker calls in Roswell come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Roswell
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Roswell, NM
Why is there so much frost in my freezer?
Is there a reset button on my ice maker?
Why is my ice maker making tiny cubes?
Related Repair Pages for Roswell
Samsung Ice Maker & Freezer Repair Near Roswell
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.