A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Portales list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Portales
Within 60 miles of Portales there are 5 appliance repair companies in our data. Other nearby bases include Clovis (4) and Muleshoe (1). The farthest listed company is about 37 miles out. The closest is AAA Appliance Service, about 18.4 miles away. None of the repair companies near Portales name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 5 rated companies in range average 4.6 stars. Because the nearest shops are farther out, ask each company whether Portales is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 4 |
|---|---|
| Companies within 60 miles | 5 |
| Listing Saturday hours | 1 |
| Refrigerator repair in their categories | 1 |
| Distance to the three closest (mi) | 18.4, 18.6, 18.7 |
| Mention refrigerators, freezers or ice makers | 2 |
Closest matches for Portales: Don Curry Refrigeration & Appliance./ (25.6 miles away, based in Clovis, 4.7 stars from 27 reviews); Sears Appliance Repair (18.6 miles away, based in Clovis, 4.6 stars from 69 reviews, lists Saturday hours); AAA Appliance Service (18.4 miles away, based in Clovis, 4.8 stars from 50 reviews); Those Guys Appliance Repair (18.7 miles away, based in Clovis, 4.1 stars from 13 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells top-freezer refrigerator, 4-Door Flex refrigerator, convertible upright freezer, and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
- Ice maker or ice compartment frozen over
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Portales and freezer repair in Portales.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Portales Owners Should Know
Most ice maker calls in Portales come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
Questions to Ask a Portales Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Portales, NM
Is there a reset button on my ice maker?
Why is there so much frost in my freezer?
Why is my ice maker making tiny cubes?
Which Portales technicians work on Samsung?
Related Repair Pages for Portales
Samsung Ice Maker & Freezer Repair Near Portales
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Portales technician whether to look at water supply, cold air or the Samsung ice maker itself.