A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Ralston
27 repair companies serve Ralston from within 30 miles. The rest are spread across Omaha (12), Council Bluffs (4), and Fremont (4). Distances run up to about 29 miles. No company within 90 miles of Ralston mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Goodwin Tucker Group, around 1.0 miles out. Rated companies nearby average 4.4 stars across 25 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 7 |
|---|---|
| Open on Saturdays (per listing) | 16 |
| Repair companies inside 30 miles | 27 |
| Three nearest companies, miles away | 1.0, 1.3, 1.5 |
| Refrigerator repair in their categories | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
First up for Ralston: Mr. Appliance of West Omaha (11.4 miles away, based in Elkhorn, 4.8 stars from 309 reviews, lists Saturday hours); ASAP Home Pros (1.3 miles away, based in Omaha, 4.6 stars from 348 reviews); ServiceOne Heating, Cooling, Plumbing, and Electrical (1.5 miles away, based in Omaha, 4.8 stars from 5,472 reviews, lists Saturday hours); Andy's Appliance Repair (3.2 miles away, based in Omaha, 4.7 stars from 1,658 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- Water dispenser works but the ice maker does not
- Ice maker or ice compartment frozen over
How a Freezer Service Call Usually Goes in Ralston
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Ralston and freezer repair in Ralston.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Around Ralston
Most ice maker calls in Ralston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Nebraska does not license appliance repair technicians at the state level; contractors working on other people's property register with the Department of Labor, and trade licenses such as plumbing are handled by cities and villages. Source: Nebraska Department of Labor: Who Needs to Register
In Nebraska, you can check a license with the Nebraska Department of Labor contractor registration (Search Registered Contractors and Subcontractors) or report a problem to the Nebraska Attorney General, Consumer Protection Division.
Questions to Ask a Ralston Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Ralston, NE
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
Do you work for Samsung?
How do I reset my ice maker?
Other Refrigeration Repair in Ralston
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Ralston technician whether to look at water supply, cold air or the Samsung ice maker itself.