Samsung owners in Norfolk usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Norfolk NE
Within 60 miles of Norfolk there are 5 appliance repair companies in our data. 2 list an address in Norfolk, and the rest are spread across Columbus (2) and Wayne (1). Distances run up to about 42 miles. No company within 90 miles of Norfolk mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sears Appliance Repair, about 1.1 miles away. The 4 rated companies in range average 4.3 stars. Norfolk is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Norfolk. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 2 |
|---|---|
| Distance to the three closest (mi) | 1.1, 1.3, 25.9 |
| With 4.5+ stars and at least 10 reviews | 0 |
| Open on Saturdays (per listing) | 4 |
| Companies within 60 miles | 5 |
| Refrigerator repair in their categories | 1 |
The leading options for Norfolk are Sears Appliance Repair (1.1 miles away, 4.4 stars from 21 reviews, lists Saturday hours); Major Refrigeration (1.3 miles away, 5.0 stars from 3 reviews); Service Guard (25.9 miles away, based in Wayne, lists Saturday hours); Service Guard (41.4 miles away, based in Columbus, 5.0 stars from 2 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells 4-Door Flex refrigerator, convertible upright freezer, bottom-freezer refrigerator, and side-by-side refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Norfolk and freezer repair in Norfolk.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
What Norfolk Owners Should Know
Most ice maker calls in Norfolk come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Nebraska does not license appliance repair technicians at the state level; contractors working on other people's property register with the Department of Labor, and trade licenses such as plumbing are handled by cities and villages. Source: Nebraska Department of Labor: Who Needs to Register
In Nebraska, you can check a license with the Nebraska Department of Labor contractor registration (Search Registered Contractors and Subcontractors) or report a problem to the Nebraska Attorney General, Consumer Protection Division.
Questions to Ask a Norfolk Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Norfolk, NE
What should I do about a Samsung error code?
How do I find a technician who knows Samsung ice makers?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Norfolk
Samsung Ice Maker & Freezer Repair Near Norfolk
Write down any code or light your Samsung display shows and when it appears. It helps a Norfolk technician bring the right parts.