A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Offutt AFB list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Offutt AFB
Our data shows 23 appliance repair companies inside a 30-mile radius of Offutt AFB. Other nearby bases include Omaha (12), Council Bluffs (4), and Bellevue (3). None of the repair companies near Offutt AFB name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Gundersen Appliance Repair is the nearest, roughly 2.3 miles from Offutt AFB. Across 22 rated companies, the average public rating is 4.3 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 13 |
|---|---|
| Distance to the three closest (mi) | 2.3, 3.0, 3.9 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Mention refrigerators, freezers or ice makers | 5 |
| Listed as refrigerator repair | 4 |
| Repair companies inside 30 miles | 23 |
First up for Offutt AFB: Mr. Appliance of West Omaha (19.3 miles away, based in Elkhorn, 4.8 stars from 309 reviews, lists Saturday hours); ASAP Home Pros (9.3 miles away, based in Omaha, 4.6 stars from 348 reviews); ServiceOne Heating, Cooling, Plumbing, and Electrical (9.6 miles away, based in Omaha, 4.8 stars from 5,472 reviews, lists Saturday hours); Andy's Appliance Repair (10.4 miles away, based in Omaha, 4.7 stars from 1,658 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Water leaking from the ice maker or dispenser
- Water dispenser works but the ice maker does not
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Offutt AFB and freezer repair in Offutt AFB.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the water dispenser still works
Around Offutt AFB
Most ice maker calls in Offutt AFB come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Nebraska does not license appliance repair technicians at the state level; contractors working on other people's property register with the Department of Labor, and trade licenses such as plumbing are handled by cities and villages. Source: Nebraska Department of Labor: Who Needs to Register
In Nebraska, you can check a license with the Nebraska Department of Labor contractor registration (Search Registered Contractors and Subcontractors) or report a problem to the Nebraska Attorney General, Consumer Protection Division.
Before You Book in Offutt AFB
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Offutt AFB, NE
Why is there so much frost in my freezer?
Why is my ice maker making tiny cubes?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Offutt AFB
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Offutt AFB technician whether to look at water supply, cold air or the Samsung ice maker itself.