A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Washington list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Washington
Our data shows 28 appliance repair companies inside a 60-mile radius of Washington. 4 of them are based in Washington itself, and the rest are spread across Goldsboro (4), Jacksonville (4), and New Bern (3). Distances run up to about 60 miles. None of the repair companies near Washington name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Appliance Doctor, around 0.7 miles out. The 23 rated companies in range average 4.4 stars. Washington is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Washington. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.7, 3.9, 5.1 |
|---|---|
| Listing Saturday hours | 13 |
| Repair companies inside 60 miles | 28 |
| Refrigerator repair in their categories | 8 |
| Mention freezers | 1 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Mention ice makers | 1 |
| Name refrigeration work in their listing | 10 |
At the top of the Washington list: Cavalry Appliance Service (32.1 miles away, based in New Bern, 4.9 stars from 535 reviews); JB Appliance Solutions (57.3 miles away, based in Nashville, 4.9 stars from 638 reviews); Appliance Doctor (0.7 miles away, 4.9 stars from 34 reviews, lists Saturday hours); Sears Appliance Repair (19.8 miles away, based in Greenville, 4.3 stars from 220 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. On the freezer side, Samsung sells top-freezer refrigerator, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Ice clumping in the bucket
- An ice maker light or error code on the display
What Gets Fixed on a Washington Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Washington and freezer repair in Washington.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Any light, code or message on the display
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Washington, NC
Most ice maker calls in Washington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Washington
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Washington, NC
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Washington, NC
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Washington technician whether to look at water supply, cold air or the Samsung ice maker itself.