Samsung owners in Oak Island usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Oak Island
We found 17 appliance repair companies within 30 miles of Oak Island. The rest are spread across Wilmington (11), Southport (1), and Shallotte (1). Distances run up to about 30 miles. None of the repair companies near Oak Island name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Jamerson Appliance Repair, about 4.0 miles away. Rated companies nearby average 4.3 stars across 16 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 4 |
|---|---|
| Open on Saturdays (per listing) | 8 |
| Companies within 30 miles | 17 |
| Three nearest companies, miles away | 4.0, 15.2, 20.3 |
| With 4.5+ stars and at least 10 reviews | 9 |
| Refrigerator repair in their categories | 4 |
At the top of the Oak Island list: Jamerson Appliance Repair (4.0 miles away, based in Southport, 4.9 stars from 830 reviews); Appliance Service Co (21.0 miles away, based in Wilmington, 4.7 stars from 240 reviews); Mr. Appliance of Wilmington NC (27.6 miles away, based in Wilmington, 4.8 stars from 1,215 reviews); Sears Appliance Repair (15.2 miles away, based in Shallotte, 4.5 stars from 403 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
How an Ice Maker Service Call Usually Goes in Oak Island
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Oak Island and freezer repair in Oak Island.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
What Oak Island Owners Should Know
Most ice maker calls in Oak Island come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Oak Island Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Oak Island, NC
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Oak Island, NC
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Oak Island technician whether to look at water supply, cold air or the Samsung ice maker itself.