If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The West Point list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near West Point
12 repair companies serve West Point from within 60 miles. Other nearby bases include Columbus (5), Steens (1), and Vernon (1). None of the repair companies near West Point name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Fromm's Appliance & Refrigeration Services, around 9.5 miles out. Rated companies nearby average 4.2 stars across 11 businesses. West Point is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 5 |
|---|---|
| Distance to the three closest (mi) | 9.5, 13.7, 14.3 |
| Companies within 60 miles | 12 |
| Name refrigeration work in their listing | 6 |
| Open on Saturdays (per listing) | 5 |
| Refrigerator repair in their categories | 4 |
The leading options for West Point are Sears Appliance Repair (14.6 miles away, based in Columbus, 4.4 stars from 90 reviews, lists Saturday hours); Simpson Maintenance, LLC (33.1 miles away, based in Vernon, 4.9 stars from 268 reviews); Sears Appliance Repair (13.7 miles away, based in Columbus, 4.7 stars from 92 reviews, lists Saturday hours); Fromm's Appliance & Refrigeration Services (9.5 miles away, based in Columbus).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, top-freezer refrigerator, bottom-freezer refrigerator, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Compressor hums but will not start
- Freezer runs constantly but stays warm
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in West Point and freezer repair in West Point.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
What West Point Owners Should Know
Most ice maker calls in West Point come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Questions to Ask a West Point Repair Technician
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: West Point, MS
Why is my ice maker making tiny cubes?
Which West Point technicians work on Samsung?
Is my Samsung ice maker worth repairing?
How do I reset my ice maker?
Other Refrigeration Repair in West Point
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a West Point technician whether to look at water supply, cold air or the Samsung ice maker itself.