A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Southaven, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Southaven MS
Within 30 miles of Southaven there are 27 appliance repair companies in our data. 1 of them are based in Southaven itself, and the rest are spread across Memphis (10), Bartlett (4), and Collierville (3). The farthest listed company is about 30 miles out. No company within 90 miles of Southaven mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. All Major Appliance Services is the nearest, roughly 3.9 miles from Southaven. Across 25 rated companies, the average public rating is 3.9 stars.
Companies are shown by relevance and distance from Southaven. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 9 |
|---|---|
| Mention refrigerators, freezers or ice makers | 9 |
| Distance to the three closest (mi) | 3.9, 7.2, 8.4 |
| With 4.5+ stars and at least 10 reviews | 9 |
| Companies within 30 miles | 27 |
| Open on Saturdays (per listing) | 14 |
At the top of the Southaven list: Mr. Appliance of Memphis (19.6 miles away, based in Cordova, 4.7 stars from 1,977 reviews); Sears Appliance Repair (20.3 miles away, based in Memphis, 4.6 stars from 941 reviews, lists Saturday hours); Sears Appliance Repair (18.0 miles away, based in Collierville, 4.6 stars from 466 reviews, lists Saturday hours); Affordable Appliance Repair Ms (13.4 miles away, based in Byhalia, 4.6 stars from 61 reviews).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
How a Freezer Service Call Usually Goes in Southaven
More local options for any brand: ice maker repair in Southaven and freezer repair in Southaven.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
What Southaven Owners Should Know
Most ice maker calls in Southaven come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Before You Book in Southaven
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Southaven, MS
How do I find a technician who knows Samsung ice makers?
Do you work for Samsung?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Southaven, MS
Samsung Ice Maker & Freezer Repair Near Southaven
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.