Whirlpool owners in West Point usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving West Point, with those that mention Whirlpool first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Independent Whirlpool Ice Maker Technicians, West Point MS
12 repair companies serve West Point from within 60 miles. Other nearby bases include Columbus (5), Steens (1), and Vernon (1). Distances run up to about 55 miles. None of the repair companies near West Point name Whirlpool in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Fromm's Appliance & Refrigeration Services, around 9.5 miles out. Rated companies nearby average 4.2 stars across 11 businesses. West Point is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from West Point. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Repair companies inside 60 miles | 12 |
| Name refrigeration work in their listing | 6 |
| Listing Saturday hours | 5 |
| Refrigerator repair in their categories | 4 |
| Three nearest companies, miles away | 9.5, 13.7, 14.3 |
At the top of the West Point list: Sears Appliance Repair (13.7 miles away, based in Columbus, 4.7 stars from 92 reviews, lists Saturday hours); Simpson Maintenance, LLC (33.1 miles away, based in Vernon, 4.9 stars from 268 reviews); Sears Appliance Repair (14.6 miles away, based in Columbus, 4.4 stars from 90 reviews, lists Saturday hours); S.I. Service Group (42.6 miles away, based in Tupelo, 4.9 stars from 22 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Whirlpool ice makers come in several designs, including dual ice makers, 15-inch built-in standalone ice maker, in-freezer ice maker, and in-door ice maker, and each one fails in its own way.
Whirlpool Ice and Freezer Features
How Whirlpool Ice Makers and Freezers Work
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
What Whirlpool Says to Check First
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Frost buildup in freezer. Defrost the freezer, and on chest models do it whenever frost reaches about 1/4 inch. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
The Whirlpool Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
When to Call for Whirlpool Ice Maker Repair
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in West Point and freezer repair in West Point.
Care Whirlpool Recommends
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What West Point Owners Should Know
Most ice maker calls in West Point come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Before You Book in West Point
- How often do you repair Whirlpool ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Whirlpool Ice Maker & Freezer Repair FAQs: West Point, MS
How do I reset my ice maker?
What causes heavy frost buildup?
Can the same technician fix my Whirlpool chest or upright freezer?
Other Refrigeration Repair in West Point
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Whirlpool refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.