If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Rochester, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Rochester MN
Our data shows 27 appliance repair companies inside a 60-mile radius of Rochester. 5 list an address in Rochester, and the rest are spread across Stewartville (3), Austin (2), and Faribault (2). Distances run up to about 60 miles. No company within 90 miles of Rochester mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 0.9 miles out. The 24 rated companies in range average 4.7 stars. Rochester is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 0.9, 1.0, 1.4 |
|---|---|
| Refrigerator repair in their categories | 6 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Mention refrigerators, freezers or ice makers | 6 |
| Companies within 60 miles | 27 |
| Open on Saturdays (per listing) | 14 |
The leading options for Rochester are Med City Appliance Repair (1.4 miles away, 5.0 stars from 99 reviews, lists Saturday hours); Mr. Appliance of Rochester, MN (1.0 miles away, 4.7 stars from 222 reviews, lists Saturday hours); Sears Appliance Repair (0.9 miles away, 4.5 stars from 119 reviews, lists Saturday hours); Guyer's Appliance Service & Parts (10.9 miles away, based in Stewartville, 5.0 stars from 1 reviews).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Rochester Freezer Call
Compare with technicians who work on every brand: ice maker repair in Rochester and freezer repair in Rochester.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for Rochester, MN
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Minnesota has no state license for mechanical contractors or their workers; businesses contracting for gas, heating, cooling or refrigeration work file a mechanical contractor bond with the Department of Labor and Industry, and some cities require their own licenses or competency cards. Source: DLI: Mechanical contractor bond requirements
In Minnesota, you can check a license with the DLI License and Registration Lookup or report a problem to the Minnesota Attorney General's Office, Consumer Assistance.
Before You Book in Rochester
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Rochester, MN
Why is my ice maker making tiny cubes?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Rochester
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.