Samsung owners in Springfield usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Springfield
We found 40 appliance repair companies within 30 miles of Springfield. 3 of them are based in Springfield itself, and the rest are spread across Hartford (6), Enfield (3), and Agawam (2). The closest is Wilbraham Appliance Service, about 2.0 miles away. None of the repair companies near Springfield name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 29 rated companies, the average public rating is 4.0 stars.
Companies are shown by relevance and distance from Springfield. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 34 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Listed as refrigerator repair | 7 |
| Name refrigeration work in their listing | 8 |
| Distance to the three closest (mi) | 2.0, 2.6, 2.8 |
| Companies within 30 miles | 51 |
The leading options for Springfield are Sears Appliance Repair (6.3 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (4.9 miles away, based in West Springfield, 4.5 stars from 939 reviews); A Action Appliance Repair (23.3 miles away, based in Manchester, 4.8 stars from 1,608 reviews, lists Saturday hours); Appliance repair service LLC (5.1 miles away, based in Chicopee, 4.9 stars from 58 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), top-freezer refrigerator, side-by-side refrigerator, and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Chest freezer exterior feels hot to the touch for a long time
- An error code or temperature alarm
How an Ice Maker Service Call Usually Goes in Springfield
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Springfield and freezer repair in Springfield.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
What Springfield Owners Should Know
Most ice maker calls in Springfield come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Springfield Repair Technician
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Springfield, MA
Should I repair or replace my Samsung refrigerator?
Why is there so much frost in my freezer?
Why are my ice cubes small or hollow?
Related Repair Pages for Springfield
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Springfield technician whether to look at water supply, cold air or the Samsung ice maker itself.