Most Samsung ice maker and freezer repairs in Chicopee involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Chicopee
40 repair companies serve Chicopee from within 30 miles. 2 list an address in Chicopee, and the rest are spread across Hartford (6), Springfield (3), and Enfield (3). Distances run up to about 30 miles. No company within 90 miles of Chicopee mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Appliance repair service LLC is the nearest, roughly 0.7 miles from Chicopee. Across 29 rated companies, the average public rating is 4.0 stars.
Companies are shown by relevance and distance from Chicopee. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 40 |
|---|---|
| Three nearest companies, miles away | 0.7, 2.1, 3.4 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Listed as refrigerator repair | 5 |
| Name refrigeration work in their listing | 6 |
| Listing Saturday hours | 24 |
At the top of the Chicopee list: Sears Appliance Repair (3.6 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (3.4 miles away, based in West Springfield, 4.5 stars from 939 reviews); A Action Appliance Repair (27.7 miles away, based in Manchester, 4.8 stars from 1,608 reviews, lists Saturday hours); Appliance repair service LLC (0.7 miles away, 4.9 stars from 58 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
- Water pooling under or inside the freezer
How an Ice Maker Service Call Usually Goes in Chicopee
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Chicopee and freezer repair in Chicopee.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the water dispenser still works
What Chicopee Owners Should Know
Most ice maker calls in Chicopee come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Chicopee
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Chicopee, MA
What should I do about a Samsung error code?
Why is there so much frost in my freezer?
Should I repair or replace my Samsung refrigerator?
Do you work for Samsung?
Related Repair Pages for Chicopee
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.