A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Palmer list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Palmer MA
Our data shows 40 appliance repair companies inside a 30-mile radius of Palmer. Other nearby bases include Worcester (6), Springfield (3), and Enfield (3). Nearest on the list: Dave's Appliance Inc, around 5.9 miles out. None of the repair companies near Palmer name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 31 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Palmer. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 5.9, 6.2, 9.1 |
|---|---|
| Listing Saturday hours | 33 |
| Name refrigeration work in their listing | 7 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Refrigerator repair in their categories | 6 |
| Repair companies inside 30 miles | 47 |
The leading options for Palmer are Sears Appliance Repair (17.0 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (16.3 miles away, based in West Springfield, 4.5 stars from 939 reviews); Cluett's (6.2 miles away, based in Ware, 4.5 stars from 130 reviews, lists Saturday hours); Sears Appliance Repair (24.3 miles away, based in Webster, 4.4 stars from 180 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, top-freezer refrigerator, bottom-freezer refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Ice clumping in the bucket
- Ice maker or ice compartment frozen over
How a Freezer Service Call Usually Goes in Palmer
Compare with technicians who work on every brand: ice maker repair in Palmer and freezer repair in Palmer.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Local Notes for Palmer
Most ice maker calls in Palmer come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Palmer Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Palmer, MA
Should I repair or replace my Samsung refrigerator?
Do you repair Samsung standalone freezers too?
Which Palmer technicians work on Samsung?
Is this Samsung customer service?
Other Refrigeration Repair in Palmer
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Palmer technician bring the right parts.