Samsung owners in Newton usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Newton
Within 30 miles of Newton there are 40 appliance repair companies in our data. 7 list an address in Newton, and other nearby bases include Boston (5), Cambridge (5), and Watertown (3). Distances run up to about 7 miles. Nearest on the list: Honest Newton Center Appliance Repair, around 0.7 miles out. None of the repair companies near Newton name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 30 rated companies in range average 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 43 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 28 |
| Three nearest companies, miles away | 0.7, 0.8, 1.3 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 14 |
| Refrigerator repair in their categories | 13 |
At the top of the Newton list: UltraFix Appliance Repair (5.4 miles away, based in Cambridge, 4.8 stars from 1,527 reviews, lists Saturday hours); Appliance Doctor Corp (5.3 miles away, based in Waltham, 5.0 stars from 111 reviews, lists Saturday hours); Frostline Boston Appliance Repair (1.7 miles away, 4.9 stars from 148 reviews); Boston Comfort Systems (4.2 miles away, based in West Roxbury, 4.8 stars from 234 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, 4-Door Flex refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
What Gets Fixed on a Newton Freezer Call
More local options for any brand: ice maker repair in Newton and freezer repair in Newton.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Newton
Most ice maker calls in Newton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Newton
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Newton, MA
Do you work for Samsung?
What causes heavy frost buildup?
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Newton
Samsung Ice Maker & Freezer Repair Near Newton
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Newton technician whether to look at water supply, cold air or the Samsung ice maker itself.