Samsung owners in Somerville usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Somerville, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Somerville MA
40 repair companies serve Somerville from within 30 miles. 3 list an address in Somerville, and other nearby bases include Boston (11), Cambridge (6), and Malden (4). The closest is Appliance Repair Technologies Somerville, about 0.3 miles away. None of the repair companies near Somerville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 35 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 43 |
|---|---|
| Three nearest companies, miles away | 0.3, 0.8, 0.9 |
| Refrigerator repair in their categories | 17 |
| Mention refrigerators, freezers or ice makers | 17 |
| Companies within 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 27 |
At the top of the Somerville list: UltraFix Appliance Repair (2.0 miles away, based in Cambridge, 4.8 stars from 1,527 reviews, lists Saturday hours); Sears Appliance Repair (2.1 miles away, based in Cambridge, 4.5 stars from 604 reviews, lists Saturday hours); Pro Appliance Express (3.5 miles away, based in Malden, 4.9 stars from 146 reviews, lists Saturday hours); Master of Appliances Repair (4.0 miles away, based in Malden, 4.9 stars from 288 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells side-by-side refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
How a Freezer Service Call Usually Goes in Somerville
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Somerville and freezer repair in Somerville.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Somerville, MA
Most ice maker calls in Somerville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Somerville Repair Technician
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Somerville, MA
Should I repair or replace my Samsung refrigerator?
Can the same technician fix my Samsung chest or upright freezer?
Why is my Samsung refrigerator showing a code?
Other Refrigeration Repair in Somerville
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Somerville technician bring the right parts.