If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Gloucester
Our data shows 40 appliance repair companies inside a 30-mile radius of Gloucester. 2 of them are based in Gloucester itself, and other nearby bases include Peabody (5), Lynn (5), and Revere (5). Stanton Appliance Services is the nearest, roughly 1.3 miles from Gloucester. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.3 stars across 37 businesses.
Companies are shown by relevance and distance from Gloucester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 16 |
|---|---|
| Name refrigeration work in their listing | 18 |
| Three nearest companies, miles away | 1.3, 1.4, 4.3 |
| Companies within 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 27 |
| Mention Samsung | 1 |
| Open on Saturdays (per listing) | 40 |
At the top of the Gloucester list: Fasteny Appliance Repair LLC (21.0 miles away, based in Revere, 4.9 stars from 392 reviews, lists Saturday hours); Sears Appliance Repair (17.3 miles away, based in Newburyport, 4.6 stars from 321 reviews, lists Saturday hours); Mr. Appliance of Salem (11.0 miles away, based in Beverly, 4.6 stars from 416 reviews, lists Saturday hours); Greg Rogers Co (16.4 miles away, based in Lynn, 4.6 stars from 48 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include side-by-side refrigerator, 4-Door Flex refrigerator, bottom-freezer refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Gloucester and freezer repair in Gloucester.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Gloucester
Most ice maker calls in Gloucester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
How to Choose a Freezer and Ice Maker Technician Near Gloucester
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Gloucester, MA
Why is my Samsung refrigerator showing a code?
Is there a reset button on my ice maker?
Do you repair Samsung standalone freezers too?
Is this Samsung customer service?
Related Repair Pages for Gloucester
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.