Samsung owners in Beverly usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Beverly, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Beverly
We found 40 appliance repair companies within 30 miles of Beverly. 2 list an address in Beverly, and other nearby bases include Peabody (5), Lynn (5), and Revere (5). Distances run up to about 16 miles. None of the repair companies near Beverly name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Mr. Appliance of Salem, around 1.3 miles out. Across 38 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Beverly. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 44 |
|---|---|
| Mention refrigerators, freezers or ice makers | 19 |
| Distance to the three closest (mi) | 1.3, 2.4, 3.9 |
| Listed as refrigerator repair | 17 |
| Repair companies inside 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 26 |
| Mention Samsung | 1 |
Closest matches for Beverly: Fasteny Appliance Repair LLC (12.3 miles away, based in Revere, 4.9 stars from 392 reviews, lists Saturday hours); Mr. Appliance of Salem (1.3 miles away, 4.6 stars from 416 reviews, lists Saturday hours); Sears Appliance Repair (17.5 miles away, based in Newburyport, 4.6 stars from 321 reviews, lists Saturday hours); Greg Rogers Co (7.3 miles away, based in Lynn, 4.6 stars from 48 reviews).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
- Water leaking from the ice maker or dispenser
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Beverly and freezer repair in Beverly.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Beverly
Most ice maker calls in Beverly come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Beverly Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Beverly, MA
Which Beverly technicians work on Samsung?
Why are my ice cubes small or hollow?
Do you work for Samsung?
Should I repair or replace my Samsung refrigerator?
Other Refrigeration Repair in Beverly
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.