Most Samsung ice maker and freezer repairs in Gardner involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Gardner
Within 30 miles of Gardner there are 35 appliance repair companies in our data. Other nearby bases include Worcester (9), Nashua (5), and Marlborough (4). No company within 90 miles of Gardner mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Tri town Appliance, about 9.5 miles away. Rated companies nearby average 4.3 stars across 28 businesses.
Companies are shown by relevance and distance from Gardner. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 13 |
|---|---|
| Open on Saturdays (per listing) | 26 |
| Distance to the three closest (mi) | 9.5, 12.1, 12.4 |
| Companies within 30 miles | 35 |
| Mention refrigerators, freezers or ice makers | 9 |
| Refrigerator repair in their categories | 8 |
Closest matches for Gardner: Tri town Appliance (9.5 miles away, based in Fitchburg, 4.7 stars from 72 reviews); Sears Appliance Repair (13.0 miles away, based in Leominster, 4.6 stars from 121 reviews, lists Saturday hours); Common Appliance Repair LLC (28.6 miles away, based in North Grafton, 5.0 stars from 17 reviews, lists Saturday hours); Giddy Up's Appliance Repair & Refrigeration (29.2 miles away, based in Nashua, 4.7 stars from 49 reviews).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
- Heavy frost on the back wall or around the door
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Gardner and freezer repair in Gardner.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Gardner
Most ice maker calls in Gardner come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Gardner
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Gardner, MA
Is this Samsung customer service?
Which Gardner technicians work on Samsung?
How do I reset my ice maker?
Related Repair Pages for Gardner
Samsung Ice Maker & Freezer Repair Near Gardner
Write down any code or light your Samsung display shows and when it appears. It helps a Gardner technician bring the right parts.