Most Samsung ice maker and freezer repairs in Fitchburg involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Fitchburg list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Fitchburg
Our data shows 40 appliance repair companies inside a 30-mile radius of Fitchburg. 1 list an address in Fitchburg, and other nearby bases include Worcester (9), Nashua (5), and Lowell (5). The farthest listed company is about 28 miles out. The closest is Tri town Appliance, about 1.0 miles away. No company within 90 miles of Fitchburg mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 31 rated companies in range average 4.4 stars.
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| Mention refrigerators, freezers or ice makers | 12 |
|---|---|
| Open on Saturdays (per listing) | 42 |
| With 4.5+ stars and at least 10 reviews | 19 |
| Companies within 30 miles | 57 |
| Three nearest companies, miles away | 1.0, 5.1, 5.7 |
| Refrigerator repair in their categories | 12 |
The leading options for Fitchburg are Tri town Appliance (1.0 miles away, 4.7 stars from 72 reviews); Sears Appliance Repair (5.7 miles away, based in Leominster, 4.6 stars from 121 reviews, lists Saturday hours); Giddy Up's Appliance Repair & Refrigeration (21.4 miles away, based in Nashua, 4.7 stars from 49 reviews); Sears Appliance Repair (20.7 miles away, based in Nashua, 4.5 stars from 185 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- An error code or temperature alarm
- Food is soft or ice cream will not stay firm
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Fitchburg and freezer repair in Fitchburg.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Fitchburg, MA
Most ice maker calls in Fitchburg come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Fitchburg
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Fitchburg, MA
What should I do about a Samsung error code?
Is there a reset button on my ice maker?
How do I find a technician who knows Samsung ice makers?
Related Repair Pages for Fitchburg
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Fitchburg technician bring the right parts.